Introduction to ISO9001:2008 (2 hrs)

Aim

Aiming for ISO9001:2008 accreditation has significant business benefit to any organisation:

• Business based, I.e. interested in ££££££££
• Brings departments together
• Highlights areas of duplication and areas of weakness
• Promotes teamwork and improves communication channels
• Reduces paperwork and allows for IT based solution
• Utilises effective and efficiency KPIs
• Have only 1 system instead of several conflicting ones
• It requires strategic thought
• Brings people together
• Opportunity to review procedures and current KPIs
• Organisation transparent to all managers and staff

The new standard is significantly different in its holistic process-based approach to the old standard, which often appeared to be no more than an enormous manual of procedures.  It can be daunting to even consider going for accreditation.

This course gives an overview of the new standard, the benefits of process-based approach and a project plan to get an organisation started.

Course Outline

• Quality Control, Quality Assurance, Quality Management Systems vs The Management System
• Business (Quality) Principles
• The Critical Clause (clause 4)
• A Process-centred view of business
• How to get started

Who should attend?

Quality managers or senior managers interested in gaining not just the accreditation but also the business benefits of ISO9001:2008.