TBA - ISO9001:2000 Building Your Own Quality Manual (3 days)

TBA - Effective Business Planning for Senior Managers (1 day workshop)

TBA - Effective Leadership for Senior Management (1/2 day course)

TBA - Team Leadership for Supervisors (2 day course)

TBA - Change Management for Improvement Managers (1 day course)

TBA - Customer Service - First Impressions Count (2 days)

TBA - Customer Service – Service Management Course (30 hrs)

TBA - Business Strategy and Deployment for managers (5 non-consecutive days)

TBA - Project Management - PRINCE2 for SMEs (2 day course)

TBA - Introduction to ISO9000:2008 (2 hrs)

TBA - Lean Improvement Event (5 day practical workshop)

TBA - Auditing your Quality Management System (2 days)

TBA - Train the trainer – the Lean Way (1 day)

TBA - SMED (1 day theory)

TBA - 5S (5 days, practical workshop)

TBA - Team Building for large groups (1 day)

TBA - Visual Management (1/2 day theory module)

TBA - The EFQM Model, with links to Six Sigma (1 day)

TBA - NVQ Level 2 – Business Improvement (5 non-consecutive days)

TBA - Six Sigma Awareness (1 day)

TBA - Six Sigma Yellow Belt (2 days)

TBA - Six Sigma Green Belt (10 days + project)

TBA - Six Sigma Black Belt Accreditation (20 days + project)

TBA - Process Mapping (1 day theory)

Oct 2009 - Process Mapping

Nov 2009 - Effective Team Leading

Nov 2009 - Effective Leadership

Jan 2010 - ISO9001:2000 Building Your Own Quality Manual

Dec 2009 - Lean Sigma Yellow Belt