We have particular expertise in facilitating both public and private organisations throughout the UK, as they introduce leading edge management practices. This expertise is not only gained from working “one-on-one” with organisations, but from the implementation of best practice programmes involving, or on behalf of companies and agencies.

 

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FILSOL SOLAR LIMITED
www.filsol.co.uk

“Lighthouse Consultants helped my organisation grow to be the company I knew it could be”

John Blower Business Development Director

 

Situation:
With the need to reduce the carbon foot print more homes than ever are moving towards utilsing solar heating and electric systems.

Filsol have seen signifiacnt growth in recent years but now needs to cement that growth with robust business management practices.

 

Intervention:
Lighthouse Consultants deployed a small team of specialist advisors who, working alongside key managers within Filsol, develop a formal quality manual and human resource manual.

Specifically Lighthouse Consultants built a quality manual including:

  • Key process maps
  • Operating procedures
  • Work instructions

 

In addition, the HR manual included:

  • Recruitment process
  • Development and Learning process
  • Exit interview processes
  • Policies
  • Appraisal process
  • Learning and development record

 

 

 

Results:
Completed quality management manual and HR manual, on time, within budget and delivered without disruption to company growth.

Filsol solar water heating panels on new house in Southern England

Consequences:
The company is currently seeking recognition in ISO9001:2000 and Investors in People.

                     
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For further details contact the Filsol Project Manager: Stephen Anthony on:

steve@lighthouseconsultants.co.uk

or visit our website:

www.lighthouseconsultants.co.uk